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Frequently Asked Questions

Do you price match?

At Better BabyDeals we have a competitive Price Promise policy available, where we will beat a delivered price for an identical item stocked at another Australian retail store.  (See our Terms and Conditions)

Can I Layby products at your store?

Our Online store does not have provisioning for layby, however if you contact us during store business hours we will be happy to set up a layby for you.  (See layby Terms & Conditions)

Do you ship Overseas?

Unfortunately we can only ship items within Australia.  We do not offer an overseas delivery service.

I cannot find a specific item I want to purchase on your website.  Can you order it for me?

We obtain our products from a large range of suppliers.  If we do not already have the item you want in our store, it is likely we can special order it for you.  Please contact us so we may assist you personally.

Carseat Safety – Current Child Restraint Laws

As of 1 October 2010, strict new regulations governing the use of child car restraints came into effect.  The regulations specify the type of restraint to be used according to the child’s age.  These changes are in line with national legislation.

Children up to six months old:
  • Must be in a rearward-facing restraint with built-in five-point safety harness.

  • Are not permitted in the front seat of vehicles with two or more rows of seats.

Children from six months to four years old:

  • Must be in a rear or forward-facing restraint with a built-in five-point harness.

  • Are not permitted in the front seat of vehicles with two or more rows of seats.

Children from four to seven years old:

  • Must be in a forward-facing restraint with a built-in safety harness or a booster seat with a lap sash seatbelt (this means a standard fitted seatbelt, not a lap-only belt) or a child safety harness.

  • If sitting in the front seat must be placed in an approved child restraint or booster seat.

  • Are not permitted in the front seat unless all rear seats are occupied by children less than seven years old.

When can my child move into an adult seatbelt without a booster seat?

It is strongly recommended that children aged 7 years and over stay in their booster seats until they are too big for them.  The new carseat laws are a minimum requirement for how long your child should remain in a carseat.

There are many newly designed Standard 10 booster seats available on the market which have been designed to fit a child to at least 8 years of age, and have no weight limitations.  Standard 10 booster seats usually have taller backrests than previous booster seats.  This means bigger and taller children can be restrained more safely – for longer.  Standard 10 Carseats have clearly displayed shoulder height markers which tell you when your child has outgrown the booster seat.

Adult lap/sash seatbelts are designed for people with a minimum height of 145 cm.  Lap/sash seatbelts offer greater protection to passengers than lap-only seatbelts, but they must fit correctly. This means that the lap belt is positioned low over the hip and the sash belt sits in the middle of the shoulder and does not touch the neck. When correctly restrained in the seatbelt, your child’s feet should also be able to rest firmly on the floor of your car – not dangle.

Do you fit carseats? 

Better Baby Deals is a Child Restraint Advisory Centre.  We have knowledgeable and qualified Type 1 carseat fitters available to install your child restraint into your vehicle.
Child restraint fitting is available at our Bunbury Store Monday to Friday between 9 and 12 noon only.  Fitting Fee: $35 per seat
Please note:  Accessories such as extension straps, gated buckles and anchor bolts are an additional cost if they are required to fit your carseat.

How do I choose the right stroller or pram for my needs? 

It is important to choose a Pram or Stroller which suits your individual needs as you will use it a lot during your baby’s first few years.

A few key things to consider are:

  • Where do you walk and what is the terrain like?

  • Will your pram be used for just shopping or lots of exercise?

  • Will the pram fit into your car easily & can you lift it?

  • Will it need a toddler seat option?

  • Do you want the option of looking at the baby at all times?

  • Would you like a pram that can take a capsule? (A travel system compatible pram)